Privacy policy

🗒 Information We Collect

They gather specific personal data necessary to handle your purchases, including:

Identity & Contact Data: Your full name, delivery/shipping address, billing address, phone number, and email address.
Technical Data: Your IP address, browser type, device details, and site navigation patterns recorded during your visit.

💡 How We Use Your Information

Your information is processed for clear operational purposes:

Customer Support: To contact you via WhatsApp (+91 8075308357) regarding order statuses, delays, or return/exchange queries.
Updates: To send automatic courier tracking notifications via text or email.

🔒 Payment Security

Gateway Encryption: All payments (UPI, Credit/Debit cards, Net Banking) are routed directly through secure, PCI-DSS compliant third-party payment gateways.
No Financial Storage: Asamana does not see, access, or store your card numbers, bank credentials, or UPI PINs on their servers.

🤝 Sharing of Information

They do not sell your personal data. It is shared only under strict conditions:

Logistics Partners: Shared with third-party logistics and courier companies (e.g., Delhivery, Blue Dart, Xpressbees) exclusively to deliver your parcel.
Legal Compliance: Disclosed only if explicitly required by law enforcement or government authorities under Indian jurisdiction.

🍪 Cookies

Site Functionality: Their website uses small data files called cookies to remember items added to your shopping cart, keep you logged in, and analyze web traffic performance.
Management: You can choose to disable cookies through your browser settings, though doing so might cause parts of the checkout system to stop functioning correctly.

🛡 Data Protection

Secure Access: They employ industry-standard security protocols, including HTTPS/SSL encryption, to protect your personal details from unauthorized access, accidental loss, or tampering during transit.

🌟 Your Rights

Under applicable data guidelines, you retain control over your information:

Access & Correction: You have the right to request a copy of the data they hold about you or ask to correct any typos in your name or delivery address.
Data Erasure: You can request the deletion of your account and customer profile from their database if there are no pending orders or active disputes.

📞 Contact Us

For any privacy concerns, data removal requests, or standard order assistance, you can reach out directly via their official communication hubs:

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